Pricing

Flexible pricing for every stage of growth

Information Extract

Extracts structured key fields from any document.

$0.04
/ Pages

Enhanced

Prebuilt receipt

Automatically captures merchant, line items, and totals from receipts.

$0.05
/ Pages

Prebuilt logistics

Turns waybills, BOL, invoices, and packing lists into structured data.

$0.15
/ Pages

Commitment tiers

Prepaid plans that reward you based on your commitment. Get bonus credits, higher rate limits, and faster support at higher tiers — pay once and use credits as you need.

Explore

$100+

/monthly prepaid

Benefits

+10% bonus credits on prepaid amount

Rate limits

Tier 1 limits apply by default

Example: Solar Pro 2 (30 req/sec), Information Extract (10 req/sec)

View all model limits

Support

Community support only

Build

$500+

/monthly prepaid

Benefits

+15% bonus credits on prepaid amount

Rate limits

Tier 2 limits apply

Example: Solar Pro 2 (50 req/sec), Information Extract (20 req/sec)

View all model limits

Support

Email support with a 3-business-day response time

Scale

$5,000+

/monthly prepaid

Benefits

+20% bonus credits on prepaid amount

Rate limits

Tier 3 limits apply

Example: Solar Pro 2 (80 req/sec), Information Extract (40 req/sec)

View all model limits

Support

Priority support with guaranteed 1-business-day response time

* Existing accounts (created before November 4, 2025) will retain Legacy rate limits until January 6, 2026. New accounts will follow Commitment-based tiers.

Explore

$1,200+

/monthly prepaid

Benefits

+30% bonus credits (up to $360 yearly)

Tier 1 limit  

Tier 1 limits apply by default

Example: Solar Pro 2 (30 req/sec), Information Extract (10 req/sec)

View all model limits

Support

Community support only

Build

$6,000+

/monthly prepaid

Benefits

+35% bonus credits (up to $2,100 yearly)

Tier 2 limit  

Tier 2 limits apply

Example: Solar Pro 2 (50 req/sec), Information Extract (20 req/sec)

View all model limits

Support

Email support with a 3-business-day response time

Scale

$60,000+

/monthly prepaid

Benefits

+40% bonus credits (up to $24,000 yearly)

Tier 3 limit  

Tier 3 limits apply

Example: Solar Pro 2 (80 req/sec), Information Extract (40 req/sec)

View all model limits

Support

Priority support with guaranteed 1-business-day response time

* Existing accounts (created before November 4, 2025) will retain Legacy rate limits until January 6, 2026. New accounts will follow Commitment-based tiers.

Enterprise

Custom pricing

Tailored for mission-critical workloads. Flexible rate limits and dedicated support built around your operations.

Estimate your costs

Quickly estimate your monthly costs based on your usage.

Upstage x AWS | AI Initiative

AI support program for educational and public interest organizations

AI access for schools, hospitals, and nonprofits
We provide eligible institutions with free access to Solar Pro (LLM) and Document Parse for up to one year — helping you explore and adopt AI without cost barriers.

Get free access

Frequently asked questions

Q.
How do I terminate auto-recharge?

Auto-recharge can be terminated anytime via the Edit button. Terminating will only stop the next scheduled recharge, while already purchased credits remain available.

Q.
How do I set up auto-recharge?

You can enable auto-recharge from the Billing > Credit page by clicking Start auto-recharge.

  • Recharge amount: Set your preferred amount (bonus included)
  • Frequency: Choose monthly or yearly
  • Billing date: Pick your preferred date
  • Preview (Commitment benefits): Preview bonuses and tier benefits before confirming
Q.
What is the validity period of commitment bonus credits?

Bonus credits are valid only during your Commitment period. Even bonus credits from additional recharges will expire once the Commitment period ends. To maximize your benefits, it’s best to make larger payments at the beginning of your Commitment period.

Q.
What is the commitment tier?

It’s a tiered system that provides benefits based on your purchase amount:

  • Bonus Credits: Additional credits up to +10% depending on purchase size
  • Rate Limit Benefits: Higher requests per second and more pages processed (Tier 1–3)
  • Automatic Tier Management: Explore, Build, Scale—adjusted automatically by monthly purchase
  • Eligibility: Applies when monthly purchases are $100 or more
Q.
What is the refund policy?

Important: Purchased credits are generally non-refundable.

  • Refundable: Only if there is no API usage history
  • Non-refundable: If the API has been used at least once

* You must agree to the refund policy before purchase
* If you would like a refund, please submit a request through our Help Center.

Q.
What payment methods are supported?

We currently support credit card payments.

  • Visa, Mastercard, and other major cards accepted
  • Card information is securely encrypted
  • Payment methods can be updated anytime
  • Other methods: If you need a payment option other than credit card, please contact our Help center
Q.
How do I purchase credits?
  1. Go to Billing > Credit in the console
  2. Click "Purchase credits"
  3. Enter your desired amount or choose a preset
  4. Check the box to agree to the refund policy
  5. Click “Confirm and pay” to complete your purchase
Q.
What are credits?

Credits are a prepaid balance system for Upstage AI API services. Even if your credits run out, your API usage won’t be interrupted—charges will be billed to your registered payment method. By pre-purchasing credits, you can also receive various bonus benefits.