Automating RFQ email processing with Upstage AI OCR

Real-time life insurance claims digitization

Transforming news search with RAG

Upstage partnered with the Korea Press Foundation to create BIG KINDS AI, a Retrieval-Augmented Generation (RAG) system that transformed news search. Addressing limitations of keyword-based searches and challenges like hallucination, the system offered real-time updates and natural language query handling. Built on 82 million articles and powered by AWS, it delivered accurate, efficient results, achieving a quality score of 86 and client satisfaction of 92.2, setting a new standard for AI-driven search.

Automating product price comparisons with a purpose-trained LLM

Upstage collaborated with ConnectWave to develop a domain-specific large language model (LLM) tailored for e-commerce tasks, addressing inefficiencies in manual product data extraction and organization. The customized LLM, built using Upstage’s advanced mixture-of-experts architecture, automated the extraction of attribute-value pairs and streamlined product catalog management. By significantly reducing manual workloads and improving data accuracy, the solution enhanced operational efficiency and user experience. Outperforming general-purpose LLMs like GPT-3.5, Upstage’s tailored model demonstrated the transformative potential of private LLMs in revolutionizing e-commerce operations.